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New! Cropper for Single Image Products

March 09, 2017  •  21 Comments



The right crop can transform an ordinary image into an extraordinary one. To help ensure that your photos are printed right the first time, we’ve introduced a new crop tool for single-image products—think prints, canvas wraps, and aluminum prints.


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Instead of the current two-step process of using the zoom tool and repositioning the image within the crop frame, the new crop tool has four draggable corners, which eliminates the need to zoom and move. Additionally, the tool limits the crop window to the image area so photos don't print with unwanted white lines. 


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Watch this video to see the new crop tool in action.

The new Image Cropping tool is available in the current and the New Shopping Experience in all markets. To turn on the New Shopping Experience in your account, click here.



I want to know how to deactivate this feature. I am a landscape, nature, travel photographer. Any photo I upload I want the full photo printed. I do not want people cropping the photo nor changing the colors. I spend hours working on the focus of the image - what I want it to say, so I only want my customers to click buy, choose the size they want, the surface to print it on and whether they want it framed. That's it.

Please allow professional and semi-professional photograpers to toggle this feature off.
Very restrictive change and giant waste of the photographers time. It will force me to use a different service.
constance lowery(non-registered)
I just found out about this new crop tool. Was going to order some prints for myself. I was horrified to experience this restrictive and stupid tool. I'm going to have to go somewhere else now. New crop tool---not good!
I agree with the others. This new crop tool is not what we want. We have thousands of images on our website that now cannot be ordered because you've changed the rules. And no we don't want our customers cropping the images that we so carefully upload. We also sometimes use whitespace. Please bring back the old system or at least let us choose which one suits us best. We had no idea what the consequences of this new crop tool would be.
Thank you all for your feedback! The new cropping tool has been designed to help eliminate order issues related to incorrect cropping. We are aware of some instances where this new tool could be improved and always appreciate any insight or feedback. If you’d like to discuss any of your ideas or concerns with our Support team, please reach out to them at https://secure.zenfolio.com/us/z/help/contact
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