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The Lowdown on Photo Downloading

October 03, 2017  •  2 Comments

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If you allow visitors and clients to download photos from your Zenfolio site, then we’ve got some great news. We’ve improved the way your clients download large numbers of photos, all at once, from your website.

 

When downloading multiple photos, they will be bundled together into one Zip file. When the download is ready, your client will receive an email with the link (or links) through which the images can be downloaded. Because of this, the system now requests an email address when the client initiates a download from your site for multiple photos. The email address is used only for sending them the requested images, and not for any other purposes.

 

With this improved process, your clients don’t need to wait by their computers during the download. This change is great for clients with slow or erratic internet connections and assures they receive their downloads with fewer chances of errors and failures.

 

These changes apply to multi-image downloads only— single image downloads are not changing. The improved download process currently applies to gallery downloads, and will be implemented for digital order downloads by the end of October.

 

This support article provides more information about the new download process.


Comments

Orestis Rovakis(non-registered)
Yes! that was an issue for some of my customers.
Scott Spencer-White(non-registered)
Excellent update! - Anything that makes it easier for the customer is always a plus! Thanks Zenfolio.
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